RFA Technical Webcasts


The RFA hosts quarterly Technical Webcasts on timely food safety and regulatory topics affecting
the prepared foods industry. The Webcasts are live, interactive events that you can join from your office!

See below for details on the latest Technical Webcast.

RFA Members can access slide presentations from past Technical Webcasts at anytime in the Member Center.

April 7, 2021 RFA Technical Webcast:


“Commercial Insurance Market: Continued Uncertainty and Deterioration


REGISTER HERE for this live, interactive Webcast that you can join from your office!

Non-member registration form

Date and Time:

     * Wednesday, April 7, 2021, from 2:00 p.m.- 3:00 p.m. Eastern Time 

      (1:00 p.m.-2:00 p.m. Central, 12:00 p.m.-1:00 p.m. Mountain, 11:00 a.m.-12:00 p.m. Pacific)


This session will help executive leadership get up to speed on what’s happening in the world of risk management and insurance so that you can make better decisions.

The team from Woodruff Sawyer spoke at RFA's 2020 Conference to great approval, and now they are back with an update!  By the end of the fourth quarter in Q4 2020, rates in all segments of the commercial lines market were up again, and for the same reasons reported in our last discussion: increased claims frequency and severity which was exacerbated by COVID-19 uncertainty. Owners, CFOs, and Risk Managers are seeking creative ways to address the “squeeze” that their businesses are facing from all angles. We’ll help you understand what’s driving the insurance market and share tips on how to have a successful renewal.


Brett Bauer, Partner & Senior Vice President, Pacific Northwest Practice Leader (Woodruff Sawyer)

As Pacific Northwest Practice Leader, Brett drives the direction and development of that Practice and has strategic oversight of our service to clients. Brett is a founding member of our Oregon office and has been instrumental in its growth. With 25 years of experience in the industry, he also serves as Partner In Charge on accounts and has particular expertise in insurance and risk management services for manufacturing companies in the food and industrial sectors. He is an expert in evaluating risk, designing and negotiating insurance programs, and managing overall client service.

Prior to joining Woodruff Sawyer in 2002, Brett was a vice president and sales leader for a global brokerage firm. Prior to 1995, he was a field claims adjuster with Wausau Insurance Companies, where he managed claims for many prominent companies in the Pacific Northwest.

Brett is a graduate of the University of Oregon with a degree in finance. He holds the Associate in Risk Management (ARM) designation.

Aaron Casey, Senior Account Manager (Woodruff Sawyer)

Aaron has seven years of experience specializing in cyber liability. Aaron’s background also includes three years working for the law firm of Grunfeld, Desiderio, Lebowitz, Silverman & Klestadt. Aaron works with some of Woodruff Sawyer’s most complex Cyber/E&O clients. He helps identify exposures and negotiates coverage and pricing options to protect the quickly evolving exposures of our clients. Aaron is a graduate of University of California, Berkeley with a B.A. in Legal Studies.  He continually seeks new designations and certifications, most recently completing the Cyber COPE Insurance Certification delivered by Chubb and Carnegie Mellon University’s Heinz College of Policy & Information Systems to further his understanding of industry best practices in cyber security risk management, governance and operations.

 Jeanna Madlener, Vice President Propert & Casualty (Woodruff Sawyer)

Jeanna has more than 17 years insurance industry experience including management and administration of large, complex manufacturing accounts spanning food processing and heavy industrial equipment. She’s knowledgeable in loss sensitive program design, alternative risk financing strategies, and international placements for property and casualty, cargo, and marine related exposures.

Jeanna becomes an extension of her client’s team to better understand culture, risk tolerance, goals and objectives to design and implement successful risk management and insurance programs.

Prior to joining Woodruff Sawyer, Jeanna worked for another large national brokerage as a senior vice president for 14 years. Jeanna obtained a bachelor’s degree in Insurance & Risk Management from Indiana State University.


How does the webcast work?

It's easy and convenient!  A virtual seminar is one that you can "attend" and participate in right from your offices. There is no travel time, and now provided at NO COST to RFA members!

The RFA Technical Webcast will include live audio along with a slide presentation on the Web. You just need a phone connection for the audio and an Internet connection.  

In addition, the webcast will allow you to comment and ask questions at specified times during the event using your phone.

You can invite staff members to listen and participate too!  To get the most out of a webcast, it is recommended that you have no more than five people at any one computer connection. If you have multiple locations, please register each location separately.


The Institute of Food Technologists (IFT) and the Research Chefs Association (RCA) have confirmed that continuing education credits are available for numerous RFA technical functions. Depending on the specific educational criteria of these two organizations, credits will be accepted for attendance at 1) RFA Webinars, 2) the RFA Fall Symposium and 3) the RFA Annual Conference.

Contact the RFA office for more information or for proof of participation.


Registration Information:

The cost for this event is as follows:

  • RFA Members: NO CHARGE - Now Included as a Member Benefit!

  • Non-Members: $310 per computer/audio connection

To attend the meeting, you can either:

  • Just send an email to [email protected] to register. There is no cost for members.  Nonmembers: checks must be made payable to the Refrigerated Foods Association. Payment should be received no later than April 5, 2021.

Once you have registered for the meeting, you will receive an email message inviting you to attend the web conference with instructions on how to attend. This message will provide the information that you need to join the meeting.

If you have questions about the RFA Technical Webcasts, please e-mail the RFA office at [email protected].